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Next steps

Submitted by ecampbell on Wed, 02/19/2025 - 12:32
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The information you submit will be used to determine if your author submission will be added to our collection.

While we'd love to reply to each request individually, we aren't able to because of the high volume and variety of requests we receive. If you are interested in seeing what we have added to our Collection, please check out our online catalogue!

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Unsupported browsers

Submitted by ecampbell on Thu, 11/28/2024 - 14:54
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Below is the list of browsers that are either not supported or not used for the Regina Public Library website testing so we don’t recommend the use of these browsers as it can compromise the website performance and user experience.

Desktop

  • Internet Explorer
  • Firefox Version 48 (or older)
  • Google Chrome Version 43 (or older)
  • Safari Version 9.1.2 (or older)
  • Opera
  • Brave
  • Puffin
  • UR Browser

Mobile

Regina Public Library website is not tested against the following mobile browsers. You may face usability issues while using these browsers.

  • UC Browser
  • CM Browser
  • Dolphin
  • Samsung Internet
  • Opera Mini
  • DuckDuckGo
  • Amazon Silk

Mobile browsers

Submitted by ecampbell on Thu, 11/28/2024 - 14:53
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Android 7.1.1 and newer

  • Google Chrome (Latest stable version)

iOS 10 and newer

  • Google Chrome (latest stable version)
  • Safari (latest stable version)           

Please note that many of our digital services have more stringent browser and mobile OS requirements.

    Desktop browsers

    Submitted by ecampbell on Thu, 11/28/2024 - 14:52
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    Regina Public Library website is tested against and supports the following desktop browsers:

    • Microsoft Windows 10 and newer
    • Google Chrome (latest stable version)
    • Firefox (Latest stable version)
    • Microsoft Edge (latest stable version; Chromium-based only)
    • MacOS 10.12 and newer
    • Google Chrome (latest stable version)
    • Safari (Latest stable version)

    For best results, use the latest version of Google Chrome.

    You can check which browser you are using on the What's My Browser Website.

      Clearing your cache

      Submitted by ecampbell on Thu, 11/28/2024 - 14:52
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      When you are accessing the Regina Public Library website on your Desktop computer and you’re facing certain problems such as loading or formatting issues, the likely cause is the browser cache.

      As a first step, try doing a hard refresh of the page that is giving you trouble. This forces the cache to reload just for that one page.

      If a hard refresh doesn't work, the next step is to clear your browser cache, as this will most likely resolve your problem. 

      Clearing the browser cache in:

      If you continue to have issues you can send us a chat or send an email to
      askalibrarian@reginalibrary.ca or phone us at 306.777.6000.

        Magazine articles and microfilm

        Submitted by ecampbell on Thu, 11/28/2024 - 14:47
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        Magazine articles

        • You can request photocopies of magazine articles through interlibrary loan. Please search for the title of the magazine or journal in our E-Journal Portal before submitting your request — we might already have digital access to the article you’re looking for.
        • If you still can't find what you are looking for, feel free to submit a request. Keep in mind that our article-sharing partners are Canadian academic and special libraries, so they’ll have access to academic journals, not popular magazines.
        • Digital copies are provided in PDF format, free of charge. Print copies will be subject to our usual charges for printing.

        Microfilm:

        • You can select Microform as the format of the item and then fill an as much information as you can.
        • Please note that microfilms will only be sent to RPL’s Central Library, where our microfilm readers and printers are kept. 

        Denied interlibrary loan requests

        Submitted by ecampbell on Thu, 11/28/2024 - 14:47
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        We’ll make every attempt to fulfill your requests, but we can’t guarantee that each attempt will be successful. If a title has already been submitted and gone through the request process once, and has been deemed unsuitable for our collection, or isn’t available through interlibrary loan, it won’t be considered again — even if it’s been submitted several times.

        Repeated requests for the same item, which has been deemed unsuitable for purchase, or unable to be acquired via Interlibrary Loan, will not result in a re-consideration of the title.

        Interlibrary loan limits

        Submitted by ecampbell on Thu, 11/28/2024 - 14:46
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        Interlibrary loan is primarily used for books, magazine articles, and back issues of newspapers on microfilm. The following things are not available through interlibrary loan:

        • Items available or on-order in our catalogue, including musical instruments
        • Books published in the current or previous calendar year
        • DVDs, videos, audiobooks, CDs, and other audio-visual and multimedia items
        • Whole issues of magazines
        • Items that are not available in Canadian libraries

        You can submit up to 10 purchase and/or interlibrary loan requests per month.

        Pick up, renew, or return your interlibrary loan

        Submitted by ecampbell on Thu, 11/28/2024 - 14:46
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        • Picking up interlibrary loans:
          • You can pick up and return interlibrary loan items at any RPL location.
        • Renewing interlibrary loans:
          • Renewals are up to the lending library. Please contact library staff if you wish to renew your interlibrary loan.
        • Returning interlibrary loans:
          • You can return your item to any Saskatchewan public library. Your library account will be billed for the replacement cost of the unreturned item. If you return the item in good condition the replacement cost will be removed from your account.
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