We’ll make every attempt to fulfill your requests, but we can’t guarantee that each attempt will be successful. If a title has already been submitted and gone through the request process once, and has been deemed unsuitable for our collection, or isn’t available through interlibrary loan, it won’t be considered again — even if it’s been submitted several times.

Repeated requests for the same item, which has been deemed unsuitable for purchase, or unable to be acquired via Interlibrary Loan, will not result in a re-consideration of the title.